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Beating the Competition With a Strong EVP.

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Temenos is a market leading global provider of banking software had a big recruitment problem. They had a high reliance on contractors, which in turn meant a high contract recruitment agency spend. Additionally, there was a lack of focus on direct hiring and a globally consistent recruitment process wasn’t in place.

Temenos needed an end-to-end talent acquisition partner they could trust to secure their talent seamlessly so they turned to NP Group’s recruitment process outsourcing (RPO) solution. Our team of 9 dedicated onsite and offsite consultants worked globally to achieve challenging KPIs and SLAs around the world.

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We led the solution with a strong Employee Value Proposition (EVP) to achieve the following:


Time to hire reduction


Annual savings




  • Geography: Global
  • Solution: Recruitment Process Outsourcing
  • Client: Temenos
  • Talent Secured: Technical and functional consultants
Recruitment Process Outsourcing

Client Quote

  • Np Group implemented an on & off site RPO capability, focused on direct hiring, with a consistent recruitment process globally, whilst providing significant cost efziecncies. They are a trusted adviser across all talent acquisition challenges faced by our business. Senior HR Leader, Temenos

  • The Challenge

    Temenos is a market leading provider of banking software with 60 offices across 50 countries. Temenos faced a difficult balancing act; balancing their reliance on contractors with the need to hire ‘best of breed’ permanent employees into technical and functional roles. Historically their spend on contractors was high, which in turn meant contract recruitment agency spend was also high. There was a lack of focus on direct hiring with no consistent recruitment process.

    Temenos needed an end-to-end talent acquisition partner they could trust to secure their talent seamlessly. That’s when they turned to NP Group.

  • The Solution

    The brief from Temenos was clear. They needed an external partner to come in and stabilise their recruitment processes. We deployed 4 talent acquisition consultants working onsite in Temenos’ offices around the world and a further 5 recruitment consultants supporting them offsite. From the get go we worked with Temenos ensuring clear KPIs and SLAs were in place and that delivery excellence was achieved from the outset.

    Using our tailored recruitment process outsourcing (RPO) solution we chose the modules most relevant to Temenos. We started by creating a strong EVP, with our team working hard to promote their brand into the talent marketplace. With a number of global stakeholders this was no mean feat, but our approach of successfully aligning recruitment strategies to geographical and business verticals proved extremely successful.

  • The Results

    We beat the competition to acquire top talent with a strong EVP to achieve the following:

    • Delivered against Temenos’ demand plan in 21 countries
    • Average time to hire reduced by 32%
    • Average time to hire reduced from 47 to 33 days
    • Total annual savings in excess of £1.25m
    • 225 total hires in IT, Leadership and Infrastructure
    • All agreed KPIs achieved

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